STEP 2: We will contact you and provide you with an estimate and instructions. 

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NOTE: BEFORE MAILING SOMETHING, PLEASE FILL OUT THE FORM.

Sometimes we receive devices with no note in the box, from people who have not filled out the form. We don’t know who sent them, or what they want fixed. Please fill out the form and include a small note in the box with your name on it. This way, we can match up the machine we receive to your online intake form and swiftly process your repair.

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STEP 3: Pack your device securely in a box with bubble wrap and send it in. Once we receive your device, our technician will run a series of tests, including a free diagnostic test to determine the problem. When the problem is determine, we will email you to notify you the total cost for repair it and timeline.

 

STEP 4: We will notify you when your laptop is repaired, and mail it back to you with a tracking number.